Mark Goulston (Goulston Group)
CEO and Founder, Goulston Group (United States)
Dr. Mark Goulston is the CEO and Founder of the Goulston Group. He is a former interventional psychiatrist, FBI and police hostage negotiation trainer and the author of “Just Listen” Discover the Secret to Getting Through to Absolutely Anyone which became the top book on listening in the world. In his thirty+ year career, Dr. Goulston learned how to listen into and hack into peoples’ psyches to find out what made them tick and what ticked them off. He has transferred those skills into “hacking genius” with his first subject being Steve Jobs and deconstructing how they think so that others can do the same.